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SugarCRM Integration and Automation

Easily Meet Customer Expectations by Integrating SugarCRM with Your Jira Stack

Plum CRM’s integration for SugarCRM enables a two-way flow of information between tools, giving your teams visibility into customer needs.

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SugarCRM Integration and Automation

Software development and delivery depends on the synchronization of people, processes, and tools and the key to customer success is delivery high-quality products at speed. This calls for improved collaboration, visibility and traceability into customer data and a seamless uninterrupted flow of information. And to eliminate manual efforts by connecting people and tools and automating processes.


Improve collaboration and customer satisfaction score

Seamless Data Sharing

Facilitate smooth communication by getting complete view of customer issues and priorities.

Streamlined Feedback Collection

Enable uninterrupted flow of information between teams by sharing gathered customer feedback with development teams for informed decision-making.

Customize your workflows and improve productivity

Integration and Adaptability

Enjoy a highly configurable solution that enables you to streamline your workflow and automate repetitive tasks, ultimately saving you time and increasing productivity. You can also customize your integrations to suit your specific needs. 

Improve productivity and issue resolution time

Get complete visibility into status updates, change requests and new feature requests, enabling teams to deliver faster and improve customer satisfaction. Set up notifications and track progress of a project in real-time.


Automate yourSugarCRM-Jira workflows for improved customer experience

Plum CRM’S integration suite connects SugarCRM and Jira bi-directionally, enabling you to automate repetitive tasks, reduce manual effort, and achieve better collaboration between teams. It ensures that all data is available to each user, in that user’s preferred system, with full context, in real-time. This means that you can set up workflows to trigger actions in one app based on events in the other app, or create automated processes that run in the background without any manual intervention. Automatically map the data fields between the two apps, eliminating the need for manual data entry and reducing the chance of errors.


Three easy steps to connect SugarCRM and Jira

Step 1: Configure SugarCRM and Jira systems through Plum CRM

Step 2: Configure the mapping - select the triggers and actions, map the fields and data of the selected entities

Step 3: Configure and activate the integration

why will you choose our application


Cumbersome Manual follow-ups Ineffective collaboration Lack of status updates


SugarCRM-Jira Integration with Plum CRM


Enhanced Collaboration Effective customer issue record resolution